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3/28/12Latest Blog Post
Book Review of Operations Rules in Interfaces

Excerpt from the Book review of David Simchi-Levi’s  Operations Rules  in Interfaces by Luk Van Wasssenhove INSEAD, Technology and Operations Management, This is an excellent book! The reader who is truly interested in operations management should consider buying it. It is insightful, deep but not technical, to the point, and illustrated with many interesting examples. I believe it […]

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  • Building Resilient Supply Chains Won’t Be Easy
  • Dozens of coronavirus drugs are in development — what happens next? (Nature)
  • The global food supply chain is passing a severe test (Economist)
  • We Need a Stress Test for Critical Supply Chains (HBR)
  • What the Coronavirus Crisis Reveals About American Medicine (New Yorker)
  • Private companies address shortages for medical supplies, masks and sanitizer
  • What Retailers Can Learn From H-E-B’s Coronavirus Strategy
  • New York Needed Ventilators. So They Developed One in a Month (NYT)
  • What Everyone’s Getting Wrong About the Toilet Paper Shortage (Medium)
  • The Food Chain’s Weakest Link: Slaughterhouses (NYT)
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Customer experience

April 21, 2020
What Retailers Can Learn From H-E-B’s Coronavirus Strategy

October 28, 2019
May I predict your Order? (NYT)

August 12, 2019
The Impossible Burger Hasn’t Been Easy to Find

August 8, 2019
Byte’s Smart Fridge Is Upstaging the Vending Machine

January 9, 2019
Kroger and Microsoft Create Futuristic Grocery Store (Bloomberg)

January 22, 2018
Empty Shelves at Whole Foods

May 15, 2017
Your Shoes Will Be Printed Shortly (WSJ)

May 12, 2017
As Department Stores Close, Stitch Fix Expands Online (NYT)

May 12, 2017
How Sephora Is Thriving Amid a Retail Crisis (NYT)

May 12, 2017
Fashion’s move to immediacy has resulted in a shipping race

December 6, 2016
Amazon Moves to Cut Checkout Line, Promoting a Grab-and-Go Experience (NYT)

November 22, 2016
How to Fight Amazon.com, Best Buy-Style (WSJ)

June 3, 2016
EBay CEO Devin Wenig Stresses His Company Is No Amazon (WSJ)

March 29, 2016
Logistics Woes Crimp Restoration Hardware’s Modern Collection (WSJ)

February 3, 2016
Dell’s Perfect Order Journey (Forbes)

December 17, 2015
Struggling Toys ‘R’ Us Tries Fuller Stores (WSJ)

October 22, 2015
The Slower You Shop, the More You Spend (WSJ)

April 13, 2015
Using Big Data And Machine Learning To Enrich Customer Experiences(Forbes)

May 12, 2014
Amazon’s Wholesale Slaughter: Jeff Bezos’ $8 Trillion B2B Bet (Fortune)

August 7, 2013
Building a Speedy Supply Chain for Fast Fashion (WSJ)

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