What Retailers Can Learn From H-E-B’s Coronavirus Strategy

The coronavirus outbreak sent Mercury into retrograde three months early at most grocery stores…except for Texas’s H-E-B.
On Twitter, customers enthuse that H-E-B “has the ’rona in check.” H-E-B shelves are well-stocked. Stores don’t have a Hunger Games atmosphere. H-E-B even has enough food in its warehouses to donate 500,000 meals to Texas food banks. How did H-E-B sidestep the initial chaos other chains faced? The short answer, per Texas Monthly: constant vigilance.

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