The Evolution Toward Software-as-a-Self-Service

Software-as-a-Self-Service envisioned as the ability for a shipper to visit a website, enter their credit card information, go through a setup wizard, and within an hour or two be up and running with a TMS. If done right, this self-service approach would enable solution providers to reach, in a more scalable and cost-effective manner, all of those SMB companies currently using spreadsheets and fax machines to manage their transportation operations.

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