Countering volatility with flexibility in operations

Companies are facing unprecedented volatility on all fronts. Demand is uncertain, supply is disrupted and commodity prices are fluctuating wildly. One of the ways to address these challenges is to increase flexibility in operations such as procurement, manufacturing and supply chain, but what does this mean and how much investment is required?

David Simchi-Levi addresses these questions in his recent book Operations Rules: Delivering customer value through flexible operations and you can also watch this recent presentation at Nike’s headquarters.